• The COVID-19 pandemic has changed the way we work, and these changes are permeating far beyond the peak of the contagion. As we navigate these unchartered waters we find ourselves dealing simultaneously with health crises, digital crises and economic crises.
  • In light of these challenges, Mercer has devised a framework for recovery mapping organizations’ return to a new normal. We are finding that companies are alternating between the phases depending on the course of the pandemic, government responses and the resilience of their industry & business.

  • In this survey, we specifically examine how organizations are transforming their workforce strategies and talent programs in response to the easing of restrictions.


Topics Covered


Workforce Strategy & Planning


Organization Design


Workplace Arrangements


Talent Management

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