HR Transformation | Mercer

HR Transformation | Mercer

Workforce and Careers

HR Transformation

The High-Performance HR of the Future

Human Resources can’t expect to keep up with a changing world by standing still. HR professionals need to equip their operations, and themselves, to function in a rapidly changing global environment.

We think of the future of HR differently than most. Many obstacles get in the way of HR success: reorganizations, M&A, talent shortages, budget pressures, employee demands, and disruptive new technologies. But at Mercer, we don’t just want you to react to these issues — we want your HR team to become an essential business function leading the way in delivering bottom-line results.

We look to HR with an eye for design. How can core HR processes like recruitment, succession, and performance management be made more efficient and effective? How can HR become a valuable business partner, central to strategy discussions? It’s all part of HR transformation.

HR, Designed With Purpose

Great design doesn’t always equate to great practice. Mercer’s proprietary HR Operations Scanner® has shown many organizations where their HR service model is falling short or where the design is misaligned with strategy. With these insights in hand, HR was able to change their operations and become a value-adding strategic player.

HR Best In Class Teams

Organizations haven’t always adequately invested in their HR talent. With changes afoot in the world of work, this investment has never been more of a priority. Mercer can help.

With HR-specific assessment tools, workshops on trending topics such as “telling a story with data,” and strategic partnering, Mercer leads HR professional development. Self-learning tools in many technical HR areas, as well as in-house talent simulations and public programs, will equip your HR department with powerful new skills.

Human Capital Management: Workday and SAP

Moving to the cloud has never been easier. Mercer consultants can advise you on accelerating your Workday or SAP SuccessFactors deployments, or implementing new solutions. We can also offer up-to-the minute advice on technology choices.

How Mercer Can Help

HR transformation isn’t a one-time event — it’s a journey. Let us help you:

  • Make your HR practice work for your business through HR effectiveness.
  • Build a stronger HR team through HR talent assessment and development.
  • Transition to a more efficient system with HR sourcing and technology.
  • Get more returns out of your human capital management investments through our advisory and implementation services for Workday and SAP.
  • Patch holes or completely revamp your HR technology.
Workforce and Careers Services and Products

HR Effectiveness

Mercer helps companies understand what HR work is performed where, the relative cost and effectiveness of HR priorities, and the degree of alignment with business objectives.
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HR Governance

Mercer helps HR organizations develop HR governance models to support their HR strategy as part of a broader HR transformation project or on a stand-alone basis.
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HR Organization Design and Implementation

Mercer assists organizations with the design and implementation of new HR organizational structures aligned to business needs, the unique needs of the organization and industry best practices.
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HR Service Delivery Model

The definition of an effective HR service delivery model includes the development of an optimal HR infrastructure, HR sourcing strategy, and HR governance framework, aligned to support the business, people, and HR function strategies.
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HR Shared Services

Mercer uses an evidenced-based, diagnostic approach to helping organizations develop the business case and identify the benefits of moving to shared services.
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Human Capital Scan®

Mercer's Human Capital Scan® is an online tool that captures information on your client’s business strategy, human capital practices, and current and future workforce needs.
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Operations Scanner™

Operations Scanner™ is a measurement and diagnostic tool that captures critical and quantifiable insights into how HR operates day-to-day.
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Mercer is much more than a deployment partner. We understand the Workday maturity lifecycle from pre-deployment to ongoing Production Support as a Service (PSaaS).
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